General Terms and Conditions of the Online Store ultrasstore.com
which establishes, among other things, the rules for the conclusion of the
of the purchase contracts for the shop, including the most important
Information about the seller, the shop and the rights of the consumer.
TABLE OF CONTENTS
§
1. The definition §
2 Contacting the seller §
3 Technical Requirements §
4 In-store purchases §
5 Payments §
6 Order Processing §
7 Right of revocation §
8 Exceptions to the right of withdrawal §
9 Complaints §
10 Personal data
11 reservations
Appendix 1: Sample withdrawal form
§ 1. DEFINITION
Working days – days from Monday to Friday with the exception of Holidays.
Account – a free feature of the Store (Service)electronically provided) are regulated by separate regulations,
Thanks to this, the buyer can set up his individual account the business.
Consumer – a consumer within the meaning of the Civil Code.
Buyer – any legal entity that buys from the Store.
Rules and regulations – these rules and regulations.
Shop - Online-Shop UltrasStore, operated by the Seller at
www.ultrasstore.com
Verkäufer - ULTRASSTORE SP. Z.O.O
CEDRY 6 / 146
91-129 LODZ
TAX EU: 9261686722
§ 2 CONTACTING THE SELLER
1) Postanschrift: ULTRASSTORE SP.Z.O.O
2) E-Mail-Adresse: [email protected]
§ 3 TECHNICAL REQUIREMENTS
(1) The following is necessary for the proper functioning of the shop:
a device with internet access Web browser that supports JavaScript and cookies.
(2) When placing an order in the Store, the following applies in addition to the The requirements according to paragraph 1 are an active e-mail account is necessary.
§ 4 SHOPPING IN THE SHOP
(1) The prices of goods displayed in the shop are total prices for the goods, including VAT.
(2) The Seller points out that the total price of the order consists of the price of the goods specified in the shop and, where applicable, the cost of delivering the goods.
(3) The goods selected for purchase shall be added to the Shopping cart in the store.
(4) The buyer then chooses from the offers available in the shop: the method of delivery of the goods and the method of payment for the order and provides the data required for the processing of the order placed.
(5) An order is concluded when the buyer confirms its content and accepts the terms and conditions.
(6) The submission of an order results in a sale Contract between buyer and seller.
(7) The seller shall provide the consumer with a confirmation the conclusion of the purchase contract on a durable data carrier for the purpose of At the latest upon delivery of the goods.
(8) The buyer can register in the shop, i.e. create an account Log in there or make purchases without registering With each order, he enters his data.
(9) Foreign shipments shall be made under the responsibility of the customer, we are not liable for lost packages or undelivered in foreign trade.
10. PURCHASES CAN ONLY BE MADE BY A PERSON OF FULL AGE
11. The sale takes place in Poland, where the products are packaged and stored.
12. Delivery is made on behalf of the customer, in accordance with the regulations in Poland, by placing an order you confirm that you are aware of the regulations in the country to which you intend to transport the goods.
13. Delivery is made to order and in the name of the customer, we do not take responsibility for the transport once he has left Poland.
§ 5 PAYMENTS
An order placed can be paid for at the buyer's choice as follows:
1. by ordinary bank transfer to the seller's bank account.
2. Through the payment platform:
ZEN & PAYU
(1) If the buyer chooses to pay in advance, the order must be placed paid within 2 working days after order is placed.
(3) The Seller points out that for some payment methods Due to its peculiarity, it is possible to pay for the order in this way only possible immediately after ordering.
(4) By purchasing from the Store, the Buyer accepts the use of electronic invoices by the seller. The buyer has the right to do so revoke its acceptance.
§ 6 Performance of Contract
(1) The seller is obliged to deliver goods that are free of defects.
(2) The delivery time of the order is indicated in the shop.
(3) In the event that the buyer has chosen to pay in advance, For the order, the seller will then fulfill the order it was paid.
(4) In the event that the buyer has purchased goods in one order In case of different delivery times, the order will be executed within the Deadline for the goods with the longest lead time.
(5) The delivery of the goods purchased in the shop shall be made in accordance with the Shipping method chosen by the buyer:
1. About the courier company
(6) If the Buyer chooses to collect the goods himself, the The goods are ready for collection on the specified date Completion of the order and if the seller has specified the date Shipment of the goods - within this period.
(7) Foreign shipments shall be made under the responsibility of the person, we are not responsible for lost packages or not delivered in overseas traffic.
(8) The processing time of the order is 1-2 business days from the receipt of payment.
§ 7 RIGHT OF WITHDRAWAL
(1) The consumer has the right to withdraw from the contract with the Seller via the Shop, subject to § 8 of the Terms and conditions, within 14 days without giving reasons.
(2) The withdrawal period is 14 days from the date of Date:
1. on which the consumer has come into possession of the goods, or which is a third party other than the carrier and by whom it has been specified The consumer comes into possession of the goods.
2. on which the consumer has taken possession of the last goods goods or in which a third party other than the carrier is involved has been indicated by the consumer, has taken possession of the last the goods in the case of a contract for the provision of Ownership of several items that are delivered separately.
3. Conclusion of a contract – in the case of a contract for the provision of digital content.
In order for the consumer to be able to exercise his right He must inform the seller of the revocation by providing his data in accordance with § 2 of the General Terms and Conditions, to inform about his/her decision withdraw from the contract by a clear statement (e.g a letter sent by post or information sent by e-mail by post).
(4) The consumer can use the model withdrawal form at the end of the General Terms and Conditions, which are not binding.
(5) In order to comply with the revocation period, it is sufficient so that the consumer can send information about the exercise of this data Your right of withdrawal before the expiry of the period Withdrawal period.
EFFECTS OF THE WITHDRAWAL FROM THE CONTRACT
6) In the event of withdrawal from the concluded contract, the The seller reimburses the consumer for all payments received from him after deduction of the costs for the immediate delivery of the goods and in in any case, no later than 14 days from the day on which the seller received the return.
(7) The seller shall refund the payment in the same way Payment that the consumer originally used transaction, unless the shop and the consumer agree on a other solution.
(8) The seller refuses to refund payments until the expiry of the deadline the goods have been received.
(9) The Seller requests that the Goods be returned to the address
ULTRASSTORE SP. Z.O.O
CEDRY 6 / 146
91-129 LODZ
nip: 9261686722
without undue delay and in any case no later than 14 days after the day on which the Consumer informed the Seller of the withdrawal from the Sales Agreement. The deadline is met if the consumer returns the goods before the expiry of the 14-day period.
(10) The consumer shall bear the direct costs of the return Goods.
§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
(1) The right of revocation in the case of a concluded contract a The consumer is not granted distance selling in relation to a Contract:
1. where the object of performance is an unprocessed object that has been manufactured according to the consumer's specifications, or serves to satisfy his/her individual needs.
2. in which the object of the service is a thing perishable or has a short shelf life.
3. the object of the service is an object Delivered in sealed packaging that cannot be returned afterwards Do not open the packaging for health or hygiene reasons opened after delivery.
4. the subject matter of the presentation is which are inextricably linked to each other after delivery another Dinge.
5. where the object of the performance is sound, or visual records or computer programs that are delivered sealed Packaging, if the packaging has been opened after delivery.
6. for the delivery of newspapers, magazines or magazines, except in the case of a subscription contract.
7. if the price or remuneration is subject to fluctuations in the financial market, which are beyond the control of the trader and can be made before the expiry of the withdrawal period.
8. for the provision of digital content that is not stored on a physical medium, if the service has begun with the consumer explicit consent before the expiry of the withdrawal period and after
The trader has informed the consumer of the loss of the right Retreat.
(2) A person other than the consumer shall not have a right of revocation from a distance contract.
§ 9 COMPLAINTS
(1) In the event of a defect in the goods, the buyer shall have the right to: Possibility to complain about defective goods within the scope of the warranty regulated by the Civil Code or the guarantee, if there was a guarantee granted.
(2) In making use of the warranty, the buyer may, in accordance with the terms and conditions and within the time limits set out in the Civil Code:
1. submit a price reduction declaration
2. In the event of a material defect - report to us Withdraw from the contract
3. demand the replacement of the item by an item free of defects
4. demand the remedy of the defect3. The seller asks for the submission of complaints based on the Guarantee to the postal or e-mail address specified in § 2 the T&Cs.
(4) If it turns out that the complaint is justified for examination required to deliver the advertised goods to the seller The buyer is obliged to deliver the goods to the buyer at his own expense
Adresse
ULTRASSTORE SP. Z.O.O
CEDRY 6 / 146
91-129 LODZ
nip: 9261686722
5. If the goods have an additional warranty, information about it It as well as information about its conditions can be found in the product Description in store.
(6) Complaints about the operation of the shop are admissible to the e-mail address specified in § 2 of the Rules of Procedure, and Regulations.
7. Complaints will be processed by the seller within 14 days.
OUT-OF-COURT CLAIMS DISPUTES AND CLAIMS DISPUTES
8. In the event that the appeal proceedings are unsuccessful result that the consumer expects, the consumer can you can use, among other things:
1. Mediation by the locally competent provincial Trade Inspectorate to which an application is submitted Mediation should be filed. As a rule, the procedures are free. The list of supervisory authorities can be found here:
https://www.uokik.gov.pl/wazne_adresy.php#faq595.
2. the assistance of a permanent expert responsible on the spot Consumer court operating at the Provincial Inspectorate of Commerce Inspection to which a request for examination of the case is submitted before the amicable court. As a rule, the
The procedure is free of charge. The list of dishes is available
unter: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
3. the provision of free assistance by the municipal or district consumer Ombudsman.
4. The online ODR platform available at:
http://ec.europa.eu/consumers/odr/.
§ 10 PERSONAL DATA
(1) The administrator of the personal data provided by the Buyer When using the shop, the seller is responsible.
(2) The processing of the buyer's personal data is mainly carried out on the basis of: of the Agreement and for the purpose of its implementation, in which in accordance with the principles laid down in the General Regulation of the European Parliament and of the Council (EU) on data Protection (RODO). Detailed information on data processing of the seller are contained in the privacy policy published in the Business.
§ 11 RESERVATIONS
(1) The provision of illegal content by the buyer is prohibited.
(2) Each order in the shop constitutes a separate sale contract and requires a separate acceptance of the T&Cs and Conditions. The contract is concluded for the duration and purpose Fulfillment of the order.
(3) Contracts concluded in accordance with these General Terms and Conditions shall be concluded in Polish.
(4) In the event of a possible dispute with the buyer, this is not the case As a consumer, the competent court is the competent court The place of jurisdiction is the registered office of the seller.
(5) None of the provisions of these General Terms and Conditions shall apply The rights of the consumer are not excluded or restricted in any way the law.
(6) The provisions relating to goods and the contract of sale shall apply mutatis mutandis to the Digital Content and the Contract for the provision of digital content, except in accordance with these Terms and Conditions and The terms and conditions specify these matters separately.