General Terms and Conditions of the Online Store ultrasstore.com
which establishes, among other things, the rules for the conclusion of the
of the purchase contracts for the shop, including the most important
Information about the seller, the shop and the rights of the consumer.
TABLE OF CONTENTS
1. The definition §
2 Contacting the seller §
3 Technical Requirements §
4 In-store purchases §
5 Payments §
6 Order Processing §
7 Right of revocation §
8 Exceptions to the right of withdrawal §
9 Complaints §
10 Personal data §
11 Reservations
§
Appendix 1: Sample withdrawal form
§ 1. DEFINITION
Working days – days from Monday to Friday with the exception of
Holidays.
Account – a free feature of the Store (Service).
electronically provided) are regulated by separate regulations,
Thanks to this, the buyer can set up his individual account
the business.
Consumer – a consumer within the meaning of the Civil Code.
Buyer – any legal entity that buys from the Store.
Rules and regulations – these rules and regulations.
Shop - Online-Shop UltrasStore, operated by the Seller at
www.ultrasstore.com.
Verkäufer - ULTRASSTORE SP. Z.O.O TUSZYNSKA 69
93-153 LODZ tax: 9PL261686722.
§ 2 CONTACTING THE SELLER
1) Postanschrift: ULTRASSTORE SP. Z.O.O
2) E-Mail-Adresse: info@ultrasstore.com
§ 3 TECHNICAL REQUIREMENTS
(1) The following is necessary for the proper functioning of the shop:
a device with internet access
Web browser that supports JavaScript and cookies.
(2) When placing an order in the Store, the following applies in addition to the
The requirements according to paragraph 1 are an active e-mail account
is necessary.
§ 4 SHOPPING IN THE SHOP
(1) The prices of goods displayed in the shop are total prices
for the goods, including VAT.
(2) The Seller points out that the total price of the order
consists of the price of the goods specified in the shop and,
where applicable, the cost of delivering the goods.
(3) The goods selected for purchase shall be added to the
Shopping cart in the store.
(4) The buyer then chooses from the offers available in the shop:
the method of delivery of the goods and the method of payment for the
order and provides the data required for the processing of the order
placed.
(5) An order is concluded when the buyer confirms its content and
accepts the terms and conditions.
(6) The submission of an order results in a sale
Contract between buyer and seller.
(7) The seller shall provide the consumer with a confirmation
the conclusion of the purchase contract on a durable data carrier for the purpose of
At the latest upon delivery of the goods.
(8) The buyer can register in the shop, i.e. create an account
Log in there or make purchases without registering
With each order, he enters his data.
(9) Foreign shipments shall be made under the responsibility of the
customer, we are not liable for lost packages or
undelivered in foreign trade.
10. PURCHASES CAN ONLY BE MADE BY A PERSON OF FULL AGE
11. The sale takes place in Poland, where the products are packaged and stored.
12. Delivery is made on behalf of the customer, in accordance with the regulations in Poland, by placing an order you confirm that you are aware of the regulations in the country to which you intend to transport the goods.
13. Delivery is made to order and in the name of the customer, we do not take responsibility for the transport once he has left Poland.
§ 5 PAYMENTS
An order placed can be paid for at the buyer's choice as follows:
1. by ordinary bank transfer to the seller's bank account.
2. Through the payment platform:
STRIPE
(1) If the buyer chooses to pay in advance, the order must be placed
paid within 2 working days after order is placed.
(3) The Seller points out that for some payment methods
Due to its peculiarity, it is possible to pay for the order in this way
only possible immediately after ordering.
(4) By purchasing from the Store, the Buyer accepts the use of
electronic invoices by the seller. The buyer has the right to do so
revoke its acceptance.
§ 6 Performance of Contract
(1) The seller is obliged to deliver goods that are free of defects.
(2) The delivery time of the order is indicated in the shop.
(3) In the event that the buyer has chosen to pay in advance,
For the order, the seller will then fulfill the order
it was paid.
(4) In the event that the buyer has purchased goods in one order
In case of different delivery times, the order will be executed within the
Deadline for the goods with the longest lead time.
(5) The delivery of the goods purchased in the shop shall be made in accordance with the
Shipping method chosen by the buyer:
1. About the courier company
(6) If the Buyer chooses to collect the goods himself, the
The goods are ready for collection on the specified date
Completion of the order and if the seller has specified the date
Shipment of the goods - within this period.
(7) Foreign shipments shall be made under the responsibility of the
person, we are not responsible for lost packages or
not delivered in overseas traffic.
(8) The processing time of the order is 1-2 business days from the receipt of payment.
§ 7 RIGHT OF WITHDRAWAL
(1) The consumer has the right to withdraw from the contract
with the Seller via the Shop, subject to § 8 of the
Terms and conditions, within 14 days without giving reasons.
(2) The withdrawal period is 14 days from the date of
Date:
1. on which the consumer has come into possession of the goods, or
which is a third party other than the carrier and by whom it has been specified
The consumer comes into possession of the goods.
2. on which the consumer has taken possession of the last goods
goods or in which a third party other than the carrier is involved
has been indicated by the consumer, has taken possession of the last
the goods in the case of a contract for the provision of
Ownership of several items that are delivered separately.
3. Conclusion of a contract – in the case of a contract for
the provision of digital content.
(3) In order for the consumer to be able to exercise his right
He must inform the seller of the revocation by providing his data
in accordance with § 2 of the General Terms and Conditions, to inform about his/her decision
withdraw from the contract by a clear statement (e.g
a letter sent by post or information sent by e-mail.
by post).
(4) The consumer can use the model withdrawal form at the end
of the General Terms and Conditions, which are not binding.
(5) In order to comply with the revocation period, it is sufficient
so that the consumer can send information about the exercise of this data
Your right of withdrawal before the expiry of the period
Withdrawal period.
EFFECTS OF THE WITHDRAWAL FROM THE CONTRACT
6) In the event of withdrawal from the concluded contract, the
The seller reimburses the consumer for all payments received from him
after deduction of the costs for the immediate delivery of the goods and in
in any case, no later than 14 days from the day on which the seller
received the return.
(7) The seller shall refund the payment in the same way
Payment that the consumer originally used
transaction, unless the shop and the consumer agree on a
other solution.
(8) The seller refuses to refund payments until the expiry of the deadline
the goods have been received.
(9) The Seller requests that the Goods be returned to the address Ożarowice, Podłączna 75A, 42-625 without undue delay and in any case no later than 14 days after the day on which the Consumer informed the Seller of the withdrawal from the Sales Agreement. The deadline is met if the consumer returns the goods before the expiry of the 14-day period.
(10) The consumer shall bear the direct costs of the return
Goods.
§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
(1) The right of revocation in the case of a concluded contract a
The consumer is not granted distance selling in relation to a
Contract:
1. where the object of performance is an unprocessed object
that has been manufactured according to the consumer's specifications, or
serves to satisfy his/her individual needs.
2. in which the object of the service is a thing
perishable or has a short shelf life.
3. the object of the service is an object
Delivered in sealed packaging that cannot be returned afterwards
Do not open the packaging for health or hygiene reasons
opened after delivery.
4. the subject matter of the presentation is
which are inextricably linked to each other after delivery
another Dinge.
5. where the object of the performance is sound, or
visual records or computer programs that are delivered sealed
Packaging, if the packaging has been opened after delivery.
6. for the delivery of newspapers, magazines or magazines,
except in the case of a subscription contract.
7. if the price or remuneration is subject to fluctuations
in the financial market, which are beyond the control of the trader and
can be made before the expiry of the withdrawal period.
8. for the provision of digital content that is not stored on a
physical medium, if the service has begun with the consumer
explicit consent before the expiry of the withdrawal period and after
The trader has informed the consumer of the loss of the right
Retreat.
(2) A person other than the consumer shall not have a right of revocation
from a distance contract.
§ 9 COMPLAINTS
(1) In the event of a defect in the goods, the buyer shall have the right to:
Possibility to complain about defective goods within the scope of the warranty
regulated by the Civil Code or the guarantee, if there was a guarantee
granted.
(2) In making use of the warranty, the buyer may, in accordance with the terms and conditions and
within the time limits set out in the Civil Code:
1. submit a price reduction declaration
2. In the event of a material defect - report to us
Withdraw from the contract
3. demand the replacement of the item by an item free of defects
4. demand the remedy of the defect3. The seller asks for the submission of complaints based on the
Guarantee to the postal or e-mail address specified in § 2
the T&Cs.
(4) If it turns out that the complaint is justified for examination
required to deliver the advertised goods to the seller
The buyer is obliged to deliver the goods to the buyer at his own expense
Adresse ULTRASSTORE SP. Z.O.O Tuszyńska 69 93-153 Łódź
5. If the goods have an additional warranty, information about it
It as well as information about its conditions can be found in the product
Description in store.
(6) Complaints about the operation of the shop are admissible
to the e-mail address specified in § 2 of the Rules of Procedure, and
Regulations.
7. Complaints will be processed by the seller within 14 days.
OUT-OF-COURT CLAIMS DISPUTES AND CLAIMS DISPUTES
8. In the event that the appeal proceedings are unsuccessful
result that the consumer expects, the consumer can
you can use, among other things:
1. Mediation by the locally competent provincial
Trade Inspectorate to which an application is submitted
Mediation should be filed. As a rule, the procedures are
free. The list of supervisory authorities can be found here:
https://www.uokik.gov.pl/wazne_adresy.php#faq595.
2. the assistance of a permanent expert responsible on the spot
Consumer court operating at the Provincial Inspectorate of Commerce
Inspection to which a request for examination of the case is submitted
before the amicable court. As a rule, the
The procedure is free of charge. The list of dishes is available
unter: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
3. the provision of free assistance by the municipal or district consumer
Ombudsman.
4. The online ODR platform available at:
http://ec.europa.eu/consumers/odr/.
§ 10 PERSONAL DATA
(1) The administrator of the personal data provided by the Buyer
When using the shop, the seller is responsible.
(2) The processing of the buyer's personal data is mainly carried out on the basis of:
of the Agreement and for the purpose of its implementation, in which
in accordance with the principles laid down in the General Regulation
of the European Parliament and of the Council (EU) on data
Protection (RODO). Detailed information on data processing
of the seller are contained in the privacy policy published in the
Business.
§ 11 RESERVATIONS
(1) The provision of illegal content by the buyer is prohibited.
(2) Each order in the shop constitutes a separate sale
contract and requires a separate acceptance of the T&Cs and
Conditions. The contract is concluded for the duration and purpose
Fulfillment of the order.
(3) Contracts concluded in accordance with these General Terms and Conditions shall be concluded in Polish.
(4) In the event of a possible dispute with the buyer, this is not the case
As a consumer, the competent court is the competent court
The place of jurisdiction is the registered office of the seller.
(5) None of the provisions of these General Terms and Conditions shall apply
The rights of the consumer are not excluded or restricted in any way
the law.
(6) The provisions relating to goods and the contract of sale
shall apply mutatis mutandis to the Digital Content and the Contract
for the provision of digital content, except in accordance with these Terms and Conditions and
The terms and conditions specify these matters separately.